Terms and conditions 

Welcome to Homev Suites. These Terms & Conditions govern your use of our website and any reservation made through Homev Suites. By booking with us, you agree to these terms.

1. About Homev Suites

Homev Suites provides professionally managed furnished accommodations in Toronto, Canada, for short-term and extended stays.

2. Booking

All reservations are subject to availability.

A reservation is confirmed only after:

Full or partial payment has been successfully processed.

A confirmation email has been sent.

Guest information has been verified if requested.

We reserve the right to refuse or cancel bookings that contain inaccurate information or violate these Terms.

3. Payment

Accepted payment methods are displayed during checkout.

Prices are shown in Canadian Dollars (CAD) unless otherwise stated.

Applicable taxes and fees will be displayed before payment.

4. Security Deposit

Certain reservations may require a refundable security deposit or pre-authorized hold.

The deposit may be used to cover:

Property damage

Missing items

Smoking violations

Excessive cleaning

Unauthorized guests

Building fines caused by the guest

Unused deposits are released after inspection.

5. Cancellation Policy

The cancellation policy applicable to your reservation will be displayed during the booking process and in your confirmation email.

Refund eligibility depends on the cancellation policy selected for your reservation.

6. Check-In & Check-Out

Unless otherwise stated:

Check-in: From 4:00 PM

Check-out: By 11:00 AM

Early check-in and late check-out are subject to availability and may incur additional charges.

Government-issued photo identification may be required before check-in.

7. Guest Responsibilities

Guests agree to:

Treat the property with care.

Follow all building rules.

Respect neighbors and maintain quiet hours.

Keep the property clean.

Lock doors and windows when leaving.

Report any damages immediately.

The registered guest is responsible for all occupants.

8. Occupancy

Only registered guests listed on the reservation may stay overnight.

Unauthorized guests or parties are strictly prohibited and may result in immediate termination of the reservation without refund.

9. No Parties or Events

Parties, gatherings, commercial events, or excessive noise are not permitted.

Violation may result in:

Immediate eviction

Additional cleaning or damage fees

Loss of security deposit

No refund

10. No Smoking

Smoking, vaping, cannabis use, and the use of any illegal substances are prohibited inside the property and common areas unless explicitly permitted.

Additional cleaning and deodorizing fees may apply.

11. Pets

Pets are only permitted in properties specifically designated as pet-friendly.

Unauthorized pets may result in additional cleaning charges or cancellation of the reservation.

12. Damage to Property

Guests are responsible for any damage caused during their stay.

Charges may include:

Repairs

Replacement of damaged or missing items

Additional cleaning

Building fines

Administrative costs

13. Building Rules

Guests must comply with all condominium and building regulations, including:

Noise restrictions

Visitor policies

Elevator usage

Garbage disposal

Common area rules

Security procedures

Failure to comply may result in cancellation of the reservation.

14. Maintenance & Emergencies

While we strive to maintain every property in excellent condition, occasional maintenance issues may arise.

We reserve the right to access the property when reasonably necessary to:

Perform repairs

Conduct emergency maintenance

Ensure guest safety

Whenever possible, advance notice will be provided.

15. Force Majeure

Homev Suites is not liable for circumstances beyond our reasonable control, including but not limited to:

Severe weather

Natural disasters

Government restrictions

Power outages

Internet outages

Public health emergencies

Building-wide service interruptions

16. Limitation of Liability

To the fullest extent permitted by law, Homev Suites shall not be liable for:

Loss of personal belongings

Theft

Personal injury

Travel disruptions

Flight cancellations

Indirect or consequential damages

Guests are encouraged to obtain travel insurance.

17. Privacy

Personal information collected during booking is used solely for reservation management, legal compliance, guest communication, and property security.

We do not sell personal information to third parties.

18. Website Use

You agree not to:

Use the website for unlawful purposes.

Attempt unauthorized access.

Copy website content without permission.

Submit false reservation information.

19. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

20. Changes to These Terms

Homev Suites may update these Terms & Conditions at any time without prior notice.

The latest version will always be available on this website.

Contact Us

Homev Suites

📧 Email: support@homevsuites.com

🌐 Website: https://homevsuites.com

Toronto, Ontario, Canada